Exceptional Ability

"​The first step is to establish that something is possible; then probability will occur" 
-Elon Musk

Automated Letter Generation
Developed a VBA macro that automated the creation of business to customer letters,  elimating the workload of  8 staff members producing  ~200 letters a day to a macro that produced 400 letters per 30 minutes.

Response Time Analysis Dashboard
Processed and analyzed 20,000 datapoints and designed a dashboard report to measure KPI's regarding staff member's ability to respond to student inquiries and  highlighted areas of improvement to reduce the wait time of responses.

Asset Repair
Rebuilt, rewired and reprogrammed damaged Automated Teller Machines by taking multiple damaged machines of different models deemed as total losses and combining them into fully functioning reusable assets.

Fleet Analysis and Cash Loading Dashboard
Built a cash loading report that automated the analysis of cash allocated to locations,  a dynamic currency and conversion report that tripled revenue by 338%, a current software report that improved transaction count by 31% and balance inquries by 106% and a transaction efficiency report to analyze profitability per location.

Fraud Prevention Dashboard and Check Automation
Created a dashboard that highlighted opportunities of focus for check fraud losses improving fraud prevention and risk assesment procedures. 
Processed over 2,600 data points of manual payments converting them into automated payments reducing workload by 11%.